Core Responsibilities
Provide desk-side training to analysts
Train analysts/operators in a classroom setting
Embed with user groups to deeply understand workflows
Proactively develop relationships with users at customer site and surface use case gaps
Build initial dashboard products and assist users with building questions
Remain current and up to date on latest platform features and capabilities
Staff the Help Desk by responding to user requests and work with the Palantir engineering team to troubleshoot issues
Provide timely and detailed feedback to the Palantir engineering team about product
Consistently communicate product or user issues to the Palantir team
What We Value
Prior experience with Palantir platforms required (i.e. Palantir Foundry, Gotham, Gaia, etc.). Recent and in-depth hands-on experience with Palantir platforms highly preferred.
Military/Special Operation/Law Enforcement experience is highly preferred
Experience briefing high-level military stakeholders is highly preferred
Experience fusing intelligence capabilities in support of operations
Technical background with working knowledge of Python, Java, and/or JavaScript/typescript
Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
Ability to work independently and as part of a team
Ability to travel domestically and internationally 25% of the time if needed
What We Require
(As required by U.S. Government contract) U.S. citizenship
(As required by U.S. Government contract) TS/SCI clearance eligibility
EEO Commitment
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
