Remains knowledgeable about all company marketing and promotional efforts and communicates the pertinent information to guests.
Enthusiastically interacts with guests to enhance their experience.
Solicits feedback from guests and team members.
Qualifications
Is knowledgeable pertaining to keys accessed from Lock Box 1 level key boxes, Security key boxes, Non- Restricted Duplicate key boxes and property key box.
Aware of procedures for accessing the Restricted Duplicate Key Box with the Manager on Duty.
Assures that proper access and use is observed when providing dual access to Lock Box 1 level boxes, Non-Restricted Duplicate key boxes and property key boxes.
Good working knowledge of slots and table games.
Familiarity with marketing promotions, Food and Beverage operations, and other casino support functions.
High degree of knowledge of the laws, regulations, and Internal Control Minimum Procedures governing the conduct of limited gaming in the State of Colorado.
Must possess excellent communication and guest relations skills.
Must be experienced and skilled in conflict resolution, leadership, and relations with outside agencies.
Must exert influence to maintain a pleasant, fun, and enjoyable environment for all guests.
Must be able to read, write, speak and understand English.
Must be willing to work any day of the week and any shift.
Must present a well-groomed professional appearance.
High school graduate or equivalent required. College degree preferred.
A minimum of two years' experience in progressively more responsible positions in security operations and management with casino operation experience preferred.
A Colorado Division of Gaming Support license is required for this position.
What’s in it for you
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Employee Discount Meals
Free Bus Passes
Reimbursement of Colorado Gaming License fees
Free Covered Employee Parking.
Salary: $22.50
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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