Performing customer technical presentations. Provides technical consultation to customers on product / performance issues
Provides resolution to a diverse scope and range of complex problems where analysis of data requires having a broad knowledge of the Drilling Services tool(s) and/or service(s).
Strong communication and interpersonal skills; excellent customer awareness. Ability to relate to well site personnel at all levels, be a strong team member, and demonstrate leadership capability.
Under minimal supervision provides direct instruction and supervision to junior Field Engineers on day-to-day work and activities.
Conducting all business activities in accordance to Baker Hughes HSE policies, Legal Compliance requirements.
Roles and Responsibilities
Under broad direction provides highly skilled level sales support and product application recommendations on drill bit product line(s)
Responsible for providing sales support and product application recommendations
Coordinates to implement area specific product strategies and best practices
Provides technical guidance and presentations to customers relating to product performance and new drill bit technology
Will investigate unusual or unsatisfactory product performance to determine root cause and preventative actions
Performs customer technical presentations
Provides technical consultation to customers on product / performance issues
Handles special projects, as assigned
QUALIFICATIONS/REQUIREMENTS
Bachelor's degree in engineering
Minimum 5+ years of relevant work experience
Excellent leadership, strong interpersonal, influencing and planning skills
Ability to develop, coach and mentor teams across organizational boundaries
Ability to be on call outside of normal business hours
Demonstrated ability to work in a global matrix organization
Thorough understanding of P/L and technical job planning requirements
Excellent communication and presentation skills
Strong organizational, analytical and problem-solving skills
Must have the ability to travel (typically travel to rig sites, customer facilities, meetings, etc.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
The Baker Hughes internal title for this role is: Services Specialist - Applications Engineering
