Monitor customer traffic following changes and coordinate corrective action when results differ from expected behavior.
Maintain implementation records and completion reports, communicate progress, and follow up on dependencies that could affect delivery.
Required Education, Experience, & Skills Bachelor's degree in information technology, computer science, telecommunications, or a related field with 2 years of relevant experience; master's degree with no prior relevant work experience required; associate's degree with 4 years of relevant experience; or high school diploma with 6 years of relevant experience. Equivalent relevant experience, training, or certifications may be considered in lieu of the degree.
U.S. citizenship and an active Secret security clearance.
Current CompTIA Security+ CE or an equivalent baseline certification accepted for the position.
Practical knowledge of configuring, testing, activating, and troubleshooting network devices and services.
Working knowledge of TCP/IP, IP addressing, VLANs, WAN connectivity, and routing and switching concepts, including protocols such as BGP or OSPF.
Ability to interpret service requirements, use technical documentation, maintain accurate records, and complete assigned work under general direction.
Effective customer communication and the ability to coordinate technical issues with vendors and colleagues.
Ability to work on site at Scott Air Force Base, Illinois.
Preferred Education, Experience, & Skills
CCNA or a comparable networking certification.
Experience supporting DISA or Defense Information System Network services.
Familiarity with Telecommunications Service Requests (TSRs), TSOs, completion reports, and DISA request fulfillment processes.
Experience with VRFs, VPNs, IS-IS, or voice and data circuit activation.
Experience with SharePoint, service management tools, or ITIL practices.
Pay Information
Full-Time Salary Range: $72150 - $122655
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
