Document troubleshooting steps and escalate configuration, connectivity, or service order issues to experienced analysts.
Required Education, Experience, & Skills Bachelor's degree in information technology, computer science, telecommunications, or a related field with no prior relevant work experience required; associate's degree with 2 years of relevant experience; or high school diploma with 4 years of relevant experience. Equivalent relevant experience, training, or certifications may be considered in lieu of the degree.
U.S. citizenship and an active Secret security clearance.
Current CompTIA Security+ CE or an equivalent baseline certification accepted for the position.
Foundational knowledge of TCP/IP, IP addressing, routers, switches, and basic network connectivity. Knowledge may come from coursework, technical training, military service, internships, or employment.
Ability to follow technical procedures, interpret configuration instructions, document test results, and recognize when an issue requires escalation.
Clear written and verbal communication, attention to detail, and the ability to work with customers and technical colleagues.
Ability to work on site at Scott Air Force Base, Illinois.
Preferred Education, Experience, & Skills
CCNA certification or relevant networking coursework and hands on lab experience.
Familiarity with VLANs, routing protocols, DNS, DHCP, or wide area networks.
Exposure to defense telecommunications, military communications, or DISA service delivery processes.
Familiarity with ticketing systems, SharePoint, or other tools used to maintain service records.
Understanding of change management and IT service management practices.
Pay Information
Full-Time Salary Range: $59023 - $100339
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
