Work with Jira filters, reporting, dashboards, workflows, fields, and Jira administration
Improve Jira security; set access permissions for Jira projects and Confluence spaces
Ability to construct custom dashboards using various filter types in Jira
Provide training to technical and non-technical teams to use Atlassian tools
Apply in-depth knowledge and experience in day-to-day Jira administration functionality
Ad-Hoc report creation and distribution
Work with internal and external organizations to support various customer user-level requirements, including resolving elevated end-user support requests, and researching and deploying advanced technologies
Business process analysis and system requirements development
Implement approved system security policies to include the configuration of user access and permission across a variety of systems
Monitor application status; support application event triage, monitoring, tracking, and correlation and event characterization and escalation
Work with vendors as needed for event resolution
Follow up with customers to ensure issues have been resolved
Provide technical assistance, training and system documentation for users to promote efficient operation of applications
Perform other duties as assigned
What’s In It For You
Competitive wages
Medical
Dental
401k
Paid time off
Work/life balance
Career development
Tuition reimbursement
Mentorship opportunities
Rewards & recognition
- Work Location
- Hill Air Force Base, Utah
- Travel
- <10%
- Clearance Requirement
- This position requires an active final Secret clearance upon hire date. The applicant must also be able to obtain and maintain a Top Secret security clearance for the position.
- Citizenship Requirement
- Pursuant to a government contract, this specific position requires US citizenship.
#asfs #sitcs
Required Education, Experience, & Skills
Required degree and years of relevant experience for this position are as follows:
High School Diploma and 8+ years of relevant experience, or
BS/BA Degree and 7+ years of relevant experience, or
MS/MA Degree and 5+ years of relevant experience
The successful applicant will be able to work independently, demonstrate strong initiative, and possess the ability to organize daily tasks with minimal supervision while demonstrating the following:
Experience supporting and customizing Jira to meet the needs of diverse groups of users
Experience with administering and developing software team solutions on Atlassian tools, especially Jira and Confluence
Advanced understanding of Jira workflows, permission schemes, notification schemes, screen schemes, etc.
Excellent oral and written communication skills
Ability to adapt quickly to an existing, complex environment
Experience designing content management and data taxonomies
Experience setting and managing user permissions
Experience with troubleshooting, proactively identifying issues and driving them to resolution
Strong communication skills (oral and written) as well as the ability to interact with team members, various levels of management, and internal clients with assorted levels of computer experience
Committed to results and success in accomplishing goals
A fast learner with a demonstrated ability to quickly learn technologies and understand unique system requirements
Excellent customer service skills
- Clearance Requirement
- This position requires an active final Secret clearance upon hire date. The applicant must also be able to obtain and maintain a Top Secret security clearance for the position.
- Citizenship Requirement
- Pursuant to a government contract, this specific position requires US citizenship.
Preferred Education, Experience, & Skills
Preferred skills include experience with any of the following:
DoW 8570 - IAT Level II certification on hire date
2+ years of experience supporting and customizing Jira to meet the needs of diverse groups of users
Quality Assurance
Prior experience training, coaching and working directly with end users
Pay Information
Full-Time Salary Range: $88189 - $149922
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
