As an early point of contact for prospective customers, you will combine thoughtful research, responsive follow-up, and relevant outreach to start credible business conversations. You will work closely with Sales and Marketing to understand target accounts, engage the right stakeholders, qualify needs, and hand off well-developed opportunities. This role is well suited to someone who enjoys building relationships, learning complex technology, and working in a collaborative international environment.
What You Will Do
Research target organizations, sectors, and stakeholders to support focused prospecting and account-based outreach.
Engage prospective customers through phone, email, professional networks, digital channels, events, and other appropriate methods.
Respond promptly to inbound inquiries and leads generated through marketing campaigns, content, webinars, events, and partners.
Conduct initial discovery to understand business or mission needs, current priorities, relevant stakeholders, timing, and appropriate next steps.
Qualify opportunities and schedule productive discovery meetings or demonstrations for Account Executives and other customer-facing colleagues.
Partner with Sales and Marketing on account plans, messaging, campaigns, event outreach, and post-event follow-up.
Nurture prospects who are not yet ready for a Sales conversation and maintain relevant, professional engagement over time.
Maintain complete and accurate records of contacts, activities, lead sources, qualification findings, and next steps in Salesforce.
Support selected APAC campaigns and partner-led activities when the market approach, language path, Sales owner, and follow-up plan are clear.
Share market observations and prospect feedback to help improve messaging, campaigns, and go-to-market execution.
What You Bring
Professional fluency in Japanese and business-level English, with strong written and verbal communication skills in both languages.
Experience in sales development, business development, inside sales, demand generation, account development, or another B2B customer-facing role.
A record of creating qualified meetings, opportunities, or pipeline through inbound follow-up, outbound prospecting, or both.
Ability to research organizations, identify relevant stakeholders, and tailor communication to different audiences.
Strong listening and questioning skills, with the judgment to distinguish genuine customer needs from early interest.
Comfort learning and discussing technology-driven solutions and connecting capabilities to customer priorities and outcomes.
Experience using Salesforce or a comparable CRM, with strong attention to activity records, lead status, source attribution, and next actions.
Self-direction, persistence, organization, and the ability to manage multiple priorities in a fast-moving environment.
A collaborative working style and the ability to coordinate effectively with colleagues in Japan and across global teams.
Authorization to work in Japan.
Preferred Experience
Experience in enterprise software, SaaS, data, analytics, cybersecurity, risk intelligence, or a related technology field.
Experience engaging Japanese government, public-sector, regulated-industry, or large-enterprise organizations.
Familiarity with account-based marketing or account-based sales development.
Experience supporting events, webinars, partner campaigns, or multi-channel prospecting programs.
Interest in OSINT, identity intelligence, risk, AI, multilingual data, or mission-driven technology.
What Success Looks Like
Success in this role means creating credible engagement that develops into qualified Sales conversations and pipeline. You will be known for timely follow-up, sound qualification, relevant communication, dependable collaboration, and accurate CRM records. You will balance consistent activity with quality and judgment, ensuring that prospects receive a professional first experience with Babel Street and that Sales receives useful context for each handoff.
Why Join Babel Street
Work with industry-leading risk-intelligence solutions designed to support important government and commercial missions.
Collaborate with a driven, highly skilled team across Japan, APAC, the United States, the United Kingdom, and other global locations.
Build expertise in AI, data, identity, OSINT, risk, and international go-to-market execution.
Contribute ideas and market insight in an environment that values initiative, learning, and disciplined execution.
Develop a foundation for continued growth across Sales, Marketing, or go-to-market roles.
Working Requirements
This is a full-time position based in Japan.
The role requires regular collaboration with colleagues and stakeholders across time zones.
Domestic travel and occasional travel within APAC may be required for customer meetings, partner activity, and events.
Range for this position based on qualifications and experience
¥9,000,000—¥11,000,000 JPY
