Partner with plant management and personnel to
o Eliminate claims
o Drive process improvement
o Improve customer satisfaction
o Improve product performance in the field
Be present on line for key runs as they relate to customer matters.
Work hand in hand with plant personnel to initiate & document corrective actions.
Perform field Inspections, evaluate alternatives, and develop solutions to address situations.
Coordinate field refinishes with suppliers, contractors, customers & end users.
Work with Tech Services Coordinator on claims administration which includes
o Tracking in AS400
o Lab review and analysis
o Research of production
o Disposition
o Accounting and accruals
o Timely response to the customer
Initiate, drive and support claims problem solving.
Monitor and analyze plant metrics on claims and claims improvement projects.
As the selected and successful candidate you will bring with you to Precoat Metals the following:
Associates degree or equivalent from a 2 year college or technical school preferred.
3 – 5 years coil coating or related technical experience or equivalent combination of education and experience.
Green Belt Certified preferred
Ability to read, analyze and interpret procedures and work instructions.
Excellent verbal and written communication skills
Demonstrated PC literacy with an emphasis on the Microsoft Office package and mainframe programs such as AS400 and/or similar product
Good organizational skills
Able to prioritize tasks and focus on the critical items
Able to recognize when priorities shift and flexible enough to accommodate it.
Ability to multi task
Travel up to 50%
Equal Opportunity Employer Precoat Metals is a Drug Free Work Place
Precoat Metals will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B,J or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
We are an Equal Opportunity Employer.
Precoat Metals is a Drug Free Workplace
