Translate business objectives into actionable roadmaps that support growth of consumer deposit products and services.
Identify opportunities to improve client onboarding, account opening, funding processes, servicing workflows, and overall customer experience.
Support launches of new products, features, and enhancements while ensuring operational readiness and measurable business impact.
Continuously evaluate performance data, customer feedback, and operational trends to drive process improvements and business optimization.
Analyze customer behavior, product usage, operational performance, and market trends to identify growth opportunities and potential risks.
Develop business cases, financial analyses, and ROI assessments to support prioritization of strategic initiatives.
Partner with data and analytics teams to develop dashboards, reporting, and insights that provide visibility into business performance.
Deliver actionable recommendations that connect operational and business data to meaningful outcomes.
Prepare and present concise updates to leadership regarding initiative progress, business performance, risks, and opportunities.
Serve as a subject matter expert on consumer deposit products, customer journeys, operational processes, and related business drivers.
Simplify complex business and operational concepts into clear recommendations that facilitate decision-making.
Influence stakeholders across all levels through data-driven analysis, strong communication, and sound business judgment.
Qualifications
Bachelor's degree in Business, Finance, Economics, Accounting, Management, or a related field.
3+ years of experience in program management, business operations, product management, financial services, banking, consulting, or a related field.
Experience leading cross-functional initiatives and delivering measurable business results.
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
Experience working with business reporting, dashboards, KPIs, and performance metrics.
Strong communication and presentation skills with the ability to influence stakeholders and senior leadership.
Ability to manage multiple priorities in a fast-paced environment with a high degree of ownership and accountability.
Banking, consumer deposits, payments, retail banking, or financial services experience preferred.
Axos Employee Benefits May Include
Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
About Axos
Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Background Check and Drug Test
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity
Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
E-Verify and Right to Work Notices
Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
IER Right to Work Poster (English/Spanish)
E-Verify Participation Poster (English/Spanish)
