JOB ENVIRONMENT AXA Global Business Services Morocco is a subsidiary of AXA Group, one of the leading insurance brands in the world. We embody the essence of a diverse, global team, uniting talents from around the world to create a seamless, supportive network for all AXA entities. Our story is one of collaboration and growth, deeply rooted in our mission and vision, guiding every step we take. Our Mission: Together with entities, we deliver advanced services and shape solutions that drive operational excellence. In the heart of AXA, our role is multi-layered. From insurance operations to corporate functions, we leverage data, technology, and diverse capabilities to enhance our partners' performance in a streamlined, efficient manner. Our Vision: Building on unique capabilities and expertise, our teams dare to open new doors for AXA. We are not just about today; we are shaping tomorrow. Our vision is to continuously develop new skills and solutions, opening doors to fresh opportunities. This means committing to the highest service and quality levels, embracing continuous improvement, and fostering courage and boldness within our team. For over 25 years, our operations have spanned across five delivery centres in India and Morocco, serving more than 35 AXA entities. Our 3,800+ strong workforce is the heartbeat of our organisation, moving forward in a culture of trust, empowerment, and care. Driven by our values, we are a cohesive global team, quick to adapt to market dynamics, united by the desire to excel. Our Centres of Excellence (COEs) offer advanced services, shaping tailor-made solutions for our partners in the Tech, Security, Data, Insurance Ops and Corporate function Ops domain. The AXAllence strategic plan for 2024-26 charts our future course, focusing on operational efficiency, employee retention and skill enhancement, and delivering unparalleled value to our partners. These pillars, supported by our vision and mission, are the foundation of our commitment to AXA. In essence, while our heritage lies in delivering value in BPO services, our innovative spirit thrives in the IT domain, all in support of the overarching AXA Group strategy. At AXA Global Business Services, we are not just preparing for the future; we are actively creating it. At AXA Global Business Services, the future is brimming with opportunities. Join us on this exciting journey! Together, we will continue to open new doors for AXA. Mission & Responsibility Context of the Role As a Test Lead, you will join AXA GBS MOROCCO within the Transformation and Technologies department, which adopts Agile methodologies. In the context of digital transformation, you will be responsible for ensuring the quality of our applications delivered to clients and employees. You will coordinate testing activities across your scope to achieve high-quality, compliant products aligned with specifications and user requirements. You will be the guardian of the testing strategy, defining and maintaining it within your perimeter. Key Responsibilities Strategy & Risk Management: Identify project risks and oversee their mitigation. Define testing priorities and scope based on project stakes. Establish testing modalities, prerequisites, and entry/exit criteria for testing levels. Coordinate test environments, platforms, and tools to ensure smooth testing operations. Test Planning & Execution: Organize and lead testing activities, including designing and executing tests. Evaluate product quality and close testing phases, ensuring anomalies are addressed. Specify testing conditions, procedures, and assess automation opportunities. Develop and maintain automated tests in accordance with standards. Execute manual and automated tests, analyze results, and identify deviations. Document test reports, including test summaries, defect reports, and qualification reports. Monitor and analyze testing KPIs and software quality metrics. Leadership & Continuous Improvement: Mentor and support Test Engineers in their daily activities and skill development. Lead process improvements by facilitating a chapter within the Agile Tribe. Contribute to the enrichment of testing repositories and best practices. Must Have Skills & Certifications Proven experience with Ray, Selenium, Web Services API testing Strong knowledge of Java, Git, and SOAP UI ISTQB certification is mandatory Experience in testing enterprise applications, preferably within Agile environments Ability to specify and execute both manual and automated tests Nice to Have Knowledge of TCO Mainframe testing Candidate Profile Education: Engineering degree, preferably in Computer Science or related fields. Experience: Proven experience in testing within Agile environments; familiarity with testing methodologies, processes, and tools. Skills: Rigorous and detail-oriented with strong analytical and synthesis skills. Excellent communication and teamwork capabilities. Knowledge of IT fundamentals, scripting, and automation tools. Language: Fluent in English and French
