WHAT YOU’LL DO AS A KEYHOLDER
You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time
You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection
You’ll take accountability for the success of in-store processes and operations
You’ll meet individual KPI expectations and sales goals, while also supporting overall store success
You’ll lead, support, and guide a team of retail associates
You’ll assist with onboarding new hires ensuring their training enables them to meet customer experience standards
You’ll coach and give feedback to team members to support their development, enabling them to better support customers and store operations
You’ll partner with store management to assist with marketing events and programming at the store
WHO YOU ARE
You’re a growing retail, customer service, or hospitality leader who inspires others, drives results, fosters learning, and can support the development of a team
You’re an excellent communicator who is comfortable using coaching and feedback to develop team members
You’re an excellent collaborator with a passion for people; uniting the team to work together
You’re reliable, effective, and add value to the business
You’re solution oriented; you are resourceful with commitment to following through
Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift
Ability to stand/be on feet for extended periods of time throughout the duration of a work shift
Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift
Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.
WHO WE ARE
We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.
We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.
We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.
WHAT WE OFFER
Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.
Pay Rate: $24.00 Hourly
This role is eligible to participate in Away’s Retail Incentive Bonus Plan, the terms of which are determined on an basis at the discretion of the company
Benefits Overview
Take care of yourself and your family through our health insurance offerings
Invest in your future by participating in our 401(k) (with a company match!)
Find balance through our many paid time off programs (vacation, wellbeing, holidays, floating holidays, and compassion leave - just to name a few!)
Build your travel uniform through discount codes, product stipends, and giveaways
Give back through company-sponsored volunteer and charitable opportunities
EEOC Statement
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.
Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.
