You'll protect data in our collaboration platforms through SaaS backup and restore testing, OAuth and integration governance, retention and legal hold, and tiered DLP
You'll review new AI and SaaS tools for security and data handling, and keep contractors in a managed virtual desktop environment
You'll govern our enterprise AI platforms, including seats, access tiers, token and API security, and spend, and lead fleet-wide rollout of AI client apps with the IT Operations Engineer
You'll run Service Management as a product that Logistics, Retail Ops, and other teams manage themselves, supported by SLAs, metrics, and documentation
You'll serve as the primary IT partner for People & Culture, Retail Ops, and Logistics, leading site-based IT implementations and cross-functional projects from inception to completion
WHO YOU ARE
You have a minimum of 4 years of experience in information security operations, identity & access management, or IT operations with a security mandate, including ownership of an identity provider (Okta or equivalent) across multiple entities or locations; Okta Certified Administrator certification or equivalent is highly preferred, but not required
You have a proven track record of independently managing identity infrastructure (Okta enterprise-scale) and driving cross-functional technical projects end-to-end with moderate guidance
You've managed an identity provider (Rippling, Okta, Entra, or similar) and reconciled data across systems with discipline, planning for downstream impact before cutover. You've built automations with Okta Workflows or a comparable tool
You know data protection tooling (DLP or CASB, SaaS backup, ransomware recovery), have tested a restore, have run vulnerability management and remediation tracking, and can map operational work to a recognized security framework
You've administered an enterprise AI platform (e.g., Claude, ChatGPT), managing access, usage, and spend, and know endpoint management well enough to partner on fleet-wide deployments
You've administered a service-management platform (Jira Service Management or equivalent), including permissions, workflows, and multi-team rollout
You're comfortable owning ambiguous, cross-departmental projects from scoping through close-out with minimal oversight
You communicate clearly in writing; this role produces documentation other non-technical teams rely on directly
You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand
You’re agile, and motivated by a fast-paced and ever changing environment
You’re passionate about transforming travel for all (but that’s a given!)
Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.
WHO WE ARE
We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.
We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.
We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.
WHAT WE OFFER
Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.
Compensation: $130,000.00-$135,000.00 annually
This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company
Equity Grant: commensurate with level determined at the discretion of the company
Benefits Overview
Take care of yourself and your family through our health insurance offerings
Invest in your future by participating in our 401(k) (with a company match!)
Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!)
Build your travel uniform through discount codes, product stipends, and giveaways
Give back through company-sponsored volunteer and charitable opportunities
HOW WE WORK
This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs.
OUR COMMITMENT
As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.
EEOC Statement
Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.
Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.
