Process documentation to support any incoming dispute items. Investigate and resolve incoming inquiries from agencies and sales. Accurately respond in a timely manner in accordance with each of the policies for all items. Defend each dispute or establish receivable for collections action. Responsible for all adjustments and credit card payments. Keep abreast of changing reservation billing rules and regulations.
Reconcile Reservation Billing Aging daily. Update daily Excel spreadsheets. Log into Amp, GSA Portal or necessary banking sites as needed. Ensure communication is daily & remains constant through the month with the agencies you are assigned.
Review open receivable report (1112) by month end. Prepare various addbill reports to track unpaid days for open receivables. Responsible for uncollected receivable balances and perform chargeback entries to locations as needed. Other month-end duties to manage all accounts to maintain payments are received within 60 days of closed rentals.
Responsible for maintaining a professional and courteous relationship with internal and external customers.
Equipment: PC, calculator, high Excel knowledge.
Money: Responsible for accounting entries debits/credits
Customer Contacts- Collection items / customer payments/LAC American Customers
Perks You’ll Get
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
401(k) Retirement Plan with company matched contributions.
Full training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
What We’re Looking For
Equivalent Education Level Required: High School Dipolma.
Experience Required: 5+ years customer service and accounting experience; strong bookkeeping/accounting skills, as well as good verbal and communication skills.
Must have strong customer service skills. Must be PC literate (EXCEL)
The hourly starting salary for this position is $20.53 hourly. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
This position is also eligible for up to 5% bonus opportunities. [long-term incentive compensation awards].
Who We Are
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Virginia Beach
Virginia
United States of America
