Avis
From Avis's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Job title: Mechanic
Department: Service, Maintenance
Salary: 33K-37K plus monthly commission
Avis has continuously diversified to provide public and private sector needs in the vehicle sales, services
and rental industry. With over 30 years’ experience we strive to provide the very best quality vehicles on demand
throughout the UK. With an experienced and efficient staff base we work to always ensure a high level of customer
satisfaction.
Ability to test, diagnose; carry out repairs and servicing and undertake all mechanical repairs of vehicles to excellent standards and to the appropriate specification.
Examine vehicles, recognise and provide a report on vehicle (or component) defects or systems of impending failure.
Technicians replace tyres when worn, damaged or faulty ensuring that all work is carried out in accordance with technical standards and any work instructions. Tyre replacement work involves but is not limited to.
Ability to use a range of tools to aid the Job holder in their role and ability to work on a range of vehicles and make and models.
Adhering to manufacturers’ procedures and processes wherever relevant.
Diagnose the customers’ needs by listening, responding and explaining work required, to ensure the vehicle is in a safe and road worthy condition prior to leaving the depot.
Identify work and faulty components in accordance with technical standards and any work instructions.
Assist in meeting VOR days of vehicles
Provide an excellent customer service experience
Maintain a good understanding of outsourced third-party suppliers in order to achieve a quick turnaround of vehicle out of service maximising the volume of vehicles available for rent
Maintain a close working relationship with individuals throughout the organisation
Assist in maintain the parts ordering process for the fleet repair process
Assist with all repairs required within the facility and the use of outsource supplier
Responsible for obtaining the correct information from the customer and thus supplying the correct information through to the Mcnicoll Workshop Development Manager and subsequently the workshop technician(s) and associated administration staff
Limited within the service department and only upon approval from the Mcnicoll Workshop
Development Manager or via Mcnicoll Hire Operations Manager
Able to propose changes to the Mcnicoll Workshop Development Manage
Be in direct contact with the Mcnicoll Workshop Development Manager & Lead Damage and Maintenance Administrator
Ability to interact with team members, customers and public
Required Qualifications & Skills
Full UK driving licence
Customer service focussed· Be able to provide a clearunderstanding to customers of anywork that requires to be undertaken totheir vehicle(s)
Automotive Qualification: IMI Level 3Diploma in Light Vehicle Maintenanceand Repair or equivalent (i.e. City &Guilds) as a minimum
Financial awareness
Ability to make decisions quickly taking into account all the issues
Assist and maintain a process or function effectively and efficiently
Competent written and verbal communication skills.
Ability to work alongside and others to ensure performance levels
Be able to work as part of a team with motivation and continuously improving performance
Proficient Computer skills, Strong Microsoft Word and Excel skills.
Be able to have the foresight and ability to forward plan
Work with IDS machine
Effectively communicate with individuals within the organisation and with customers
Maintain a high level of commitment to the Customer Led, Service Driven vision to make Mcnicoll Hire/Avis Budget the best provider of vehicle rental service asdetermined by our customers
Complete regular training to company and/or industry standards
Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
Private medical insurance
Free parking available
Referral programme
Employee discounts on car rental across Avis Budget Group (including Zipcar).
#driventobethebest2
Newbridge
Monmouthshire
United Kingdom
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