Coordinate preventative maintenance, calibration, and servicing of laboratory equipment.
Deliver user training on common laboratory equipment and provide troubleshooting support.
Develop, maintain, and improve equipment work instructions, SOPs, and operational documentation.
Manage and triage operational support requests, ensuring timely resolution and escalation where required.
Support procurement activities, including obtaining supplier quotations, managing purchase requests, and coordinating vendor relationships.
Ensure laboratory chemicals and biological materials are stored, handled, and managed safely.
Maintain shared laboratory spaces and ensure laboratories remain inspection and audit ready.
Stakeholder & Laboratory User Support
Act as the primary point of contact for laboratory operational support.
Build effective partnerships with scientists, laboratory users, facilities teams, vendors, contractors, and leadership teams.
Develop strong relationships with laboratory end users to understand operational needs and identify opportunities for improvement.
Coordinate onboarding and offboarding activities for laboratory users and visitors.
Organize specialist equipment training with internal and external providers.
Support laboratory and facility modification requests.
Coordinate contractor access and operational activities within the facility.
Effectively manage stakeholder expectations and communicate progress, risks, and priorities.
Drive continuous improvement initiatives to enhance laboratory operations and user experience.
Project Leadership
Lead laboratory operational projects, including equipment installations, laboratory upgrades, facility improvements, and process optimization initiatives.
Coordinate cross-functional activities and stakeholders to ensure successful project delivery.
Take ownership of operational initiatives from planning through execution.
Identify opportunities to improve workflows, increase efficiency, and enhance laboratory capabilities.
Support laboratory expansion, relocation, and startup activities.
Contribute to the design, planning, and implementation of new laboratory spaces and capabilities.
Skills & Experience
Essential
Bachelor's degree in a scientific discipline or equivalent experience.
Several years of experience working within laboratory operations, laboratory services, or laboratory support environments.
Strong experience supporting laboratory end users, scientists, and technical teams.
Experience acting as a senior laboratory resource and influencing colleagues without direct line management responsibility.
Strong stakeholder management experience with the ability to build trusted relationships across scientific, operational, facilities, and leadership teams.
Demonstrated ability to coordinate activities across multiple groups and drive outcomes through influence rather than authority.
Experience managing multiple priorities in a fast-paced environment.
Confident working independently, taking initiative, and driving actions through to completion.
Strong organizational, problem-solving, and decision-making abilities.
Excellent communication and customer service skills.
Good knowledge of Microsoft Office, particularly Word and Excel.
Strong commitment to quality, operational excellence, and safety.
Preferred
Experience leading laboratory operational projects, equipment implementations, site improvements, or facility upgrades.
Experience managing vendors, suppliers, and contractor relationships.
Knowledge of laboratory equipment maintenance, qualification, and calibration.
Experience with procurement, inventory management, and laboratory logistics.
Familiarity with health, safety, environmental, and regulatory requirements within laboratory environments.
Experience supporting laboratory expansion, relocation, or laboratory startup activities.
Experience establishing or setting up laboratories from scratch.
Experience mentoring or coaching laboratory users, technicians, or junior team members.
What You'll Bring
A highly proactive and service-oriented approach.
A strong hands-on mindset and willingness to be actively involved in day-to-day laboratory operations.
Confidence to work autonomously and take ownership of priorities.
Excellent stakeholder management and relationship-building skills.
The ability to influence and coordinate activities across diverse teams.
Strong project leadership skills and the ability to manage multiple workstreams simultaneously.
A continuous improvement mindset focused on operational excellence.
Flexibility and adaptability within a dynamic and changing environment.
Enthusiasm for building, improving, and optimizing laboratory environments.
Excitement about contributing to the creation, expansion, and development of laboratory facilities.
Interested? Let`s talk!
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Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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