Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.
Role Details
Career Growth This casual relief role is ideal for someone who is looking for a career with us, development opportunities and visibility to all permanent positions will be available
Pay Rate This casual role commences on $36.41 / hour for approx. 3 months, increasing to $38.92/ hour + 12% Superannuation. (Junior rates apply to those under 21 during training).
Training Comprehensive, paid training program of 12 weeks, working 4 hours each day, between Monday – Friday, 6.30AM – 5:06 PM with ongoing support. Training will also be provided on back of house sorting duties, these shifts will commence from 6.30 AM
Hours After training, shifts may be scheduled in advanced, or you may be called in at short notice. You will need to be fully available, Monday - Friday, between 6.30 AM – 5.06 PM
About you
You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
You’ll also need to
Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.
What else is in it for you?
Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au or on 03 8737 9415.
See and hear what life is like working with our customers
