Corrective and Preventive Actions
Lead root cause investigations and corrective action activities using structured problem-solving methodologies.
Facilitate implementation and verification of corrective and preventive actions.
Utilize quality tools such as FMEA, control plans, and inspection plans to improve product and process quality.
Customer & Supplier Quality Support
Support customer quality concerns, returns, and corrective action requests.
Work with suppliers to address quality issues and drive corrective actions when necessary.
Serve as a quality liaison between internal teams, customers, and suppliers.
Quality Systems & Compliance
Create and maintain Nonconformance Reports (NCRs), corrective actions, and quality system documentation.
Support Engineering Change Orders (ECOs) and document control activities.
Participate in internal audits and maintain compliance with ISO 9001, AS9100, and customer-specific requirements.
Assist with First Article Inspections (FAI) and quality record maintenance.
Shop Floor Support
Provide day-to-day quality support for manufacturing operations.
Participate in quality review meetings and present quality performance metrics.
Assist with inspection activities, product evaluations, and resolution of production quality issues.
Qualifications
Required Qualifications
Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical field. Equivalent experience may be considered.
3-5+ years of experience in a manufacturing quality environment.
Working knowledge of ISO 9001 and/or AS9100 quality management systems.
Experience with root cause analysis and corrective action methodologies.
Ability to interpret engineering drawings, specifications, and GD&T.
Familiarity with First Article Inspection (AS9102) requirements.
Experience using precision measuring equipment and inspection tools.
Proficiency in Microsoft Office applications, particularly Excel.
Experience with ERP/MRP systems preferred.
Preferred Qualifications
ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or similar certification.
Experience in aerospace, manufacturing, or regulated industries.
Knowledge of statistical process control (SPC), PFMEA, and control plan development.
Analytical & Problem-Solving Skills
Ability to analyze quality data and identify trends, risks, and improvement opportunities.
Strong root cause analysis and problem-solving skills.
Ability to make sound decisions based on data and technical information.
Effective communication and collaboration skills in a cross-functional manufacturing environment.
