We are building delivery capability that matches the quality of our product ambition. That means hiring people who bring structure, judgment, and honesty and who are energized by building something, not just running it.
About the Role
As a Project Manager within SaaS Delivery, you will own one or more individual workstreams within a larger customer program, including the plan, RAID log, meeting cadence, and status reporting for your area. You will work under an accountable Program Director who owns the program as a whole.
You will keep your workstream operating effectively by tracking actions, flagging slippage early, maintaining accurate documentation, and ensuring that nothing falls through the cracks between Solution Engineering, testing, and Product Engineering.
Not every program has a dedicated Project Manager. You will be assigned where a program’s size or complexity calls for dedicated support with workstream management. On a given program, you may be the only Project Manager working alongside a single Program Director, or one of several Project Managers supporting different workstreams within the same program.
Following debut, you will become the customer’s day-to-day point of contact for post-go-live implementation needs within your workstream. This is distinct from the Support team, which manages product support issues. The Program Director will continue to own the overall customer relationship, including quarterly business reviews and ongoing relationship management.
This is a hands-on, meticulous role. You will be the person who knows exactly where your workstream stands, who is blocked, what is due, and what requires attention each week.
You will join a team that is scaling and still developing its delivery playbook. Part of this role will involve helping shape that playbook through the templates, checklists, and working practices you build into your delivery work.
Key Responsibilities
Build and maintain the delivery plan, achievement tracker, and RAID log for assigned workstream(s) within a Program Director’s program.
Run regular cadence calls and status meetings with customers and internal teams for assigned workstream(s).
Produce clear and accurate status reporting for the Program Director.
Track actions, dependencies, and risks through to closure within assigned workstream(s).
Raise issues early to the Program Director when something is off track.
Coordinate day-to-day with Solution Engineers, testers, and Product Engineering to keep workstream(s) on schedule.
Maintain accurate and current documentation, including plans, meeting notes, decision logs, configuration records, and change records.
Support hypercare close-out for assigned workstream(s), including tracking open items, coordinating fixes, and documenting lessons learned.
Serve as the customer’s day-to-day point of contact for post-go-live implementation needs within the assigned workstream.
Clearly and factually communicate delivery or product risks to the Program Director when blocking issue is required, rather than minimizing or delaying the issue.
Contribute to the delivery playbook by developing templates, checklists, and process improvements based on experience from live delivery work.
Skills and Experience
Delivery and Implementation
Demonstrable experience managing SaaS or software implementation projects, ideally involving enterprise platforms.
Experience maintaining a live delivery plan and RAID log, with the ability to use judgment when deciding what requires critical issue.
Highly organized and meticulous, with a strong focus on ensuring that actions and commitments do not slip through the cracks.
Experience managing multiple projects or workstreams concurrently.
Customer and Collaborator Management
Experience working with enterprise or regulated-industry customers, ideally within pharma, life sciences, healthcare, or a similar environment.
Clear and confident written and verbal presentation skills.
Comfortable leading customer-facing status calls and meetings.
Willingness to surface bad news early rather than allowing issues to become more significant later.
Understanding of where day-to-day workstream engagement ends and the dedicated Support team’s remit begins, with the ability to route issues appropriately.
Technical Literacy
Sufficient technical literacy to follow a data model, understand integration dependencies, and communicate effectively with engineers without requiring translation.
Comfortable using tools for delivery tracking, documentation, and reporting, including AI-assisted planning tools as part of everyday workflow.
Ways of Working
Brings structure and rigor to ambiguous and fast-moving environments.
Uses AI tools as part of day-to-day project management, rather than as an afterthought.
Works effectively under the guidance of a Program Director while exercising independent judgment on smaller engagements.
Contributes to process and playbook development alongside live delivery responsibilities.
Essential Requirements
Bachelor's Degree
Minimum 5+ years of experience
Experience managing SaaS or enterprise software implementation projects; experience limited to internal projects or waterfall project management within a single team is not sufficient.
Active technical literacy, including the ability to engage effectively with technical teams and understand implementation dependencies.
Experience in pharma, life sciences, healthcare, or another regulated enterprise environment.
This role is approved for remote working. The remote designation reflects the global nature of the customer portfolio and the expectation that meaningful, high-quality in-person engagement with customers is a core part of how this role operates, not an occasional addition to it.
The annual base pay for this position ranges from $136,514.40 - $204,771.60 USD Annual. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Why Evinova?
Evinova draws on AstraZeneca’s deep experience developing novel therapeutics, informed by insights from thousands of patients and clinical researchers. Together, we accelerate the delivery of life-changing medicines, improve the design and delivery of clinical trials for better patient experiences and outcomes, and think more holistically about patient care before, during, and after treatment.
Evinova represents a unique opportunity to deliver meaningful outcomes with digital and AI to serve the wider healthcare community and create new standards for the sector. We work a minimum of three days per week from the office to maintain the pace, connection, and creative friction that builds great products, while respecting individual flexibility.
Join us on our journey of building a new kind of health tech business to reset expectations of what a biopharmaceutical company can be. This means opening new ways to work, pioneering innovative methods, and bringing unexpected teams together. Interested? Come and join our journey
Closing Date 18-Nov-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
