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Job Description
Provide a premium home experience to all Symphony Honolulu owners and
residents.
Maintain order, enforce all Symphony Honolulu rules, regulations and policies, and
ensure the observance of applicable laws. Patrol all lobbies, corridors, public rooms,
and other areas to detect violations and investigate disturbances, complaints, and
accidents. Confer with management, interview guests and employees, warn or
trespass violators and caution careless persons.
Render and obtain assistance for accident victims and document information via
incident reports. As a first responder to emergency situations, the Residential Advisor
must be able to rapidly ascend multiple flights of stairs and assist emergency and
law enforcement personnel as needed. Must be able to use a portable radio for
receiving and transmitting information.
Salary Range: $23-$28 depending on experience
Requirements
Experience
Prefer at least 1-year experience in hospitality or condo security. Customer service
background desired.
Knowledge
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Federal, State and City & County laws and ordinances pertaining to condominiums.
Education / Training
High school diploma or equivalent. Must have a current Guard Card, CPR Certification, be
First Aid Certified, AED Certified and have computer skills.
Skills
Able to read, write, type, give and receive oral reports. Computer literate, type 25 wpm,
report writing. Good human relations and leadership skills. The ability to effectively
communicate over the telephone lines and portable equipment. Effectively and cordially
communicate with management, residents, resident guests, visitors, employees and law
enforcement authorities. Ability to lift and/or move a 75 lb. person in emergency situations.
Demonstrate good judgment in emergency situations. Team oriented and display a positive,
service oriented attitude towards our residents, guests/visitors, employees and our
company.
Prerequisites
Valid identification. Be ambulatory and able to assist residents,
guests, patrons and employees in an emergency. Completion of various R.A. training courses
as described in the training section of the Residential Advisor Employee Handbook.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
