Essential Job Functions
Supervise the financial administration of the Association in accordance with the management agreement and the Association's governing documents
Acts as the primary liaison with the Association Board of Directors and homeowners as needed
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement and governing documents
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
Monitor client delinquency and collections process for assigned portfolio
Attend Board meetings in accordance with the management agreement
Assist Board of Directors with architectural review process and/or routine inspections in accordance with management agreement
Ensure maintenance of all files, records, and correspondence in accordance with company procedures and good business practices
Maintain board and resident information within the CINC Systemsdatabase
Oversee the AP process in accordance with company processes and procedures
Be knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association
Provide excellent customer service and maintain open lines of communication with homeowners, vendors, realtors, tenants, and board members
Remain current with best industry practices, as well as all current applicable laws
Other duties as assigned
Requirements
Qualifications
Must hold a valid Georgia Community Association Manager (CAM) License or Georgia Real Estate License issued by the Georgia Real Estate Commission
Membership with CAI is desired. CMCA & AMS Designation is also preferred.
High level of conflict resolution and homeowner satisfaction.
5+ years of community association management (HOA) experience (not multi-family related) is desired
Strong knowledge of Association Governing Documents including Declaration of Covenants & Bylaws
Strong knowledge of financial reports and budgets
Professional customer service skills
Exceptional communication skills both written and verbal with a polished, professional, and friendly demeanor
Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
Understanding the role of the association board, and the Community Association Manager
Self-motivated, proactive, detail oriented and a team player
Time management and time critical prioritization skills
Effective organizational and project management skills for Cap Ex & Reserve related projects
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.