Assist with scheduling interviews during Enterprise Incident Management (EIM) investigations, coordinate investigation interviews, and provide documentation requested by the Certified Investigator. Implement Risk Mitigation plans and train employees as backup.
Conduct effective team meetings that support program development and problem solving, and monitor the quality of services across all functions within the assigned area.
Assist with assessing referrals to evaluate the appropriateness of placements. Coordinate and direct consultation and case work to facilitate each person’s maximum growth and development; facilitate the development, implementation, and monitoring of program plans for each person using services; and plan, develop, and implement programs that maximize integrative opportunities and generic services.
Supervise staff, establish employee performance standards, and provide training, coaching, counseling, and feedback. Participate in hiring and selection for all positions under direct supervision.
Provide and encourage educational activities that enhance employees’ professional and personal development. Mentor and guide staff while emphasizing and modeling leadership skills.
Maintain appropriate and professional boundaries
Participate in projects and initiatives with cross-functional collaboration as requested
Perform other duties as assigned
Compensation & Benefits
$24.50 and hour
Eligible employees will have access to our comprehensive benefits package, including medical, dental, and vision insurance; 401(k) -retirement plan with company match; paid time off (PTO); tuition reimbursement, student loan forgiveness program subject to eligibility requirements, wellness programs, and more
Education & Experience Qualifications
Bachelor’s degree plus experience in ID or a related field or
Associate’s degree (60 credit hours) plus 1 year of experience in ID or a related field or
High school diploma or equivalent plus 2 years of experience in ID or a related field
One year of supervisory or management experience required
Regulatory compliance experience preferred
Additional Qualifications
Strong communication skills, both spoken and written, with the ability to read, understand, and apply written information
Comfort using computers and learning new software or online systems
A valid driver’s license may be required. Depending on the work location, reliable daily access to a privately maintained and insured vehicle may also be required.
Ability to successfully complete required background checks and clearances
This job description summarizes the position’s primary duties and responsibilities and is not intended to be exhaustive. Duties, responsibilities, and activities may change, or new ones may be assigned as business needs change, consistent with applicable law.
Keystone Human Services is an Equal Opportunity Employer and prohibits discrimination of any kind. We provide reasonable accommodations to applicants and employees with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable federal, state, or local laws. If you require an accommodation during the application or interview process, please contact a member of the Recruitment team at 717-775-1356 or Careers@khs.org.
