Work cooperatively with Product Management, R&D, and Quality Engineering groups to author new and update existing comprehensive technical user documentation for our sophisticated applications.
Contribute to a range of technical documentation initiatives such as authoring workflow documentation, writing procedures, and creating documentation in a variety of formats (HTML, video, and release notes) to explain AspenTech products to multiple types of users.
Use customer feedback to implement improvements.
Adhere to standard development process and standards for version control, documentation standards, and quality procedures. Identify areas for improvement and propose solutions.
Continuously deliver documentation with each new product release.
What You'll Need
Bachelor’s degree in a technical engineering field or a communications-related field (Technical Writing, English, Communications, Journalism), coupled with experience in a technical engineering field.
2-4 years of experience as a Technical Writer or other development position that leverages cross-functional connections to provide solutions.
Exceptional written and verbal English language skills.
Experience authoring in markdown.
Ability to understand internal technical documents and specifications and transform them into logical, concise documentation for users.
Ability to provide writing ownership and accountability of technical projects, with supervision.
Exposure to modern practices such as Doc as Code and leveraging AI for accelerated authoring and efficient editing is a strong plus.
Experience working in an Agile development environment is preferred.
Excellent interpersonal, communication, and presentation skills.
Demonstrated strong analytical skills and ability to pay close attention to details.
Strong academic performance.
