Conduct regular inspections of all floors and levels.
Write reports; report any malfunctions, misconduct or operational and safety issues.
Interview victims and witnesses; write incident reports as necessary.
Follow and adhere to policies and procedures needed to maintain security within the venue and perimeters.
Work closely with operations staff to meet visitors and event needs while maintaining safety and security measures.
Respond immediately to fire control center to locate, acknowledge and silence alarm.
Respond to all safety and public safety calls in a professional and timely manner.
Document, in writing, all activity, movement and repairs in appropriate log ensuring all incidents are accurately described.
Respond to calls for service, evaluate the situation, work towards a successful resolution and communicate status with management
Gather all initial and applicable information from persons involved in security or safety related incidents.
Log vendors/visitors in and out as needed.
Log keys, radios, badges and PPE in and out as needed.
Report, document and maintain records of incidents using the incident reporting form.
Maintain patron, employee, and company confidentiality.
Work in compliance with the provisions of the Occupational Health & Safety Act
Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
A minimum education level of: High School Diploma or its equivalency is required.
1-2 years of related work experience.
Must be able to read, write and communicate fully and fluently in English.
Prior experience in the public safety/security field, monitoring a large CCTV network and a familiarity with camera operations and video retrieval preferred.
Valid driver's license required.
Friendly, diplomatic, and outgoing attitude.
Excellent interpersonal and communication skills. Must be a team player and able to get along well with others.
Ability to stand for long periods of time, climb stairs and work in all variations of outdoor weather conditions.
Effectively perform and respond in crisis situations and to be able to work under pressure without the loss of composure.
Have sound reasoning and exhibit maturity in decision-making.
Ability to memorize, recollect, and quickly retrieve relevant information.
Skilled at interacting effectively and calmly with angry or emotional patrons and/or employees during intensely aggravated circumstances.
Ability to assess and evaluate situations effectively.
This position requires the ability to apply independent judgment and discretion, as well as the identification, analysis and resolution of security-related matters
Ability to operate radio or telephone equipment to communicate critical information to management and public safety/security personnel on location while following established protocols and notifying emergency services.
Must be flexible (nights and weekends required), have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.
1610 Coliseum Drive ● Hampton, Virginia 23666 ● www.thehrcc.com ● info@thehrcc.com ● 757-315-1610
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
