Conducts patrols for the building on a regular basis
Respond to all safety and security calls in a professional and timely manner
Monitor surveillance cameras and fire alarm systems
Using excellent customer service skills to interact with Arena Patrons, Vendors and Employees in a courteous and professional manner
Complete all assigned tasks within the guidelines and deadlines set by Security Managers and Supervisors
Comply with all legal and ethical instructions given by the Security Managers and Supervisors
Comply with and adhere to the Department’s performance, conduct and attendance standards
Documenting detailed and accurate incident and shift reports
Exhibit exemplary conduct and appearance while on duty
Investigate incidents and compile information for official reports
Other duties as deemed necessary or as directed
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
A minimum education level of Highschool Diploma or its equivalency
Minimum of 1-2 years’ work experience
Must be 18 years of age or older
Basic computer knowledge i.e. Word, Excel, Outlook
SKILLS AND ABILITIES
Ability to represent the Security Department in an exemplary manner
Ability to perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure
Ability to maintain guests, team members and company confidentiality
Ability to effectively perform in crisis and work under pressure without the loss of composure
Ability to memorize, recollect and quickly retrieve relevant information
Ability to interact effectively and calmy with angry or emotional patrons during intensely aggravated circumstances
Must be available to work nights, weekends and possible holidays
WORKING CONDITIONS
Location: Desert Diamond Arena
Shift: 3rd Shift/Overnights
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.