KEY JOB FACTORS
Level of accountability: Closely supervised.
Level of decision making: Primarily routine tasks
Has contact with: Inside / Outside company.
Supervision: Does not directly supervise or manage others
Position Title(s) of Direct Report(s): N/A
Physical Requirements: Frequent moving about
Travel Percentage (%): Not Applicable / As Needed
ESSENTIAL DUTIES AND RESPONSIBILITIES
Respond to all security needs and calls for services, work Security, and local law enforcement, as necessary.
Provide customer service to all guests and Team Members while monitoring crowd flow, point-of-sale transactions that may occur in parking garages or around the facility.
Work closely with operations staff to effectively meet visitors and programming needs while maintaining safety and security measures.
Work with other departments in managing various crowds under constantly changing event environments.
Conduct regular inspections of all LACC areas; rotate posts as assigned.
Write reports; report any malfunctions, misconduct, or operational and safety issues.
Interview victims and witnesses; write incident reports, as necessary.
Assist with the development and implementation of public safety plans for day-to-day operations and special events.
Follow and adhere to policies and procedures needed to maintain security within the venue, loading dock and perimeters.
Assure property is secure and that no damage occurs due to visitor negligence or vandalism.
Provide leadership and input as it relates to Guest Services at other Legends Global venues.
Direct Guest Services Representatives when necessary. Guide outside security personnel who are contracted to work various LACC events.
Other duties as assigned by management.
REQUIRED QUALIFICATIONS
High School Diploma or GED.
Must possess and maintain a valid CA/BSIS Guard Card.
Must be flexible to work nights, weekends, and holidays, as necessary.
PHYSICAL ACTIVITIES
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member is occasionally required to sit. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is exposed to outside weather conditions. The Team Member may be exposed to fumes or airborne particles. Team Member use of Personal Protective Equipment (PPE) may be required in certain situations. Team Members must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. The noise level in the work environment is usually moderate.
ADDITIONAL COMMENTS
This is an onsite position that requires in-person collaboration with multiple departments and perform other duties required to assist other departments, as necessary. The Security Department is staffed and on-site 24/7; as such personnel may be required to work early mornings, evenings or night shifts as well as weekends, and holidays to meet business and event needs.
The above statements are intended to describe the general nature and level of work being performed by this position. This is not an exhaustive list of all responsibilities, duties, and skills required. All Team Members may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Legends Global reserves the right to change or modify the Team Member's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an Team Member to perform duties outside his/her normal description.
EEO is The Law - click here for more information opens a pdf file ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodation to complete the application process may contact (610) 729-1023.