The Housekeeping Manager plays a critical role in delivering a clean, safe, and welcoming environment for every event at Mesa Convention Center. This position leads the day-to-day housekeeping operation, overseeing staffing, training, scheduling, and facility cleanliness to ensure the venue consistently meets the highest standards.
Working closely with event management and operations teams, the Housekeeping Manager helps prepare the facility for a diverse range of events, from conventions and trade shows to concerts and community gatherings. This is an excellent opportunity for a hands-on leader who is passionate about operational excellence, team development, and creating exceptional guest experiences.
WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)
Develop and implement a preventive maintenance program to ensure overall facility cleanliness
In conjunction with the Housekeeping Management team, ensure accurate employee records including attendance and disciplinary action
By direction, track expenditures within department to stay within department’s budget. Assist Director of Operations in developing operating budget for Housekeeping department
Research training opportunities for department and make recommendations for participation
Arrange annual training program for entire Housekeeping staff
Attend pre-convention meetings and weekly events meetings
Review Event Documents and prepare daily/weekly worksheets for the Housekeeping department
Delegate interdepartmental tasks pertaining to Housekeeping operations
Assist in administration of union agreement in conjunction with management team
Supervise crews as dictated by schedule conflicts in Supervisory absences
Communicate Departmental event charges to Event Management in a timely manner
Other duties as assigned
WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)
Education and/or Experience
Must have minimum of five years knowledge of general cleaning and techniques relative to housekeeping procedures
Must have knowledge of scheduling/staffing requirements for industry related field
Must have a minimum of three years’ experience in proven supervisory role in field.
Minimum high school diploma, some college course work desired
Skills and Abilities
Ability to undertake and complete multiple tasks.
Demonstrated problem solving, with strong communication skills both verbal and written
Excellent organizational, planning and inter-personal skills
WORK ENVIRONMENT & TRAVEL
This role is based on site in Mesa, AZ
You may be required to work a non traditional schedule including nights, weekends, and holidays
At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.
COMPENSATION
Legends Global offers a competitive salary commensurate with experience, skills, and qualifications and a generous total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
