The Facility Operations Manager also serves as a visible and trusted presence throughout the facilities, escorting vendors and other authorized personnel as needed and ensuring building-related needs are addressed promptly and professionally.
During large-scale events, the Facility Operations Manager serves as the official facility liaison, working in real time with building engineers and event teams to respond to immediate operational needs and help ensure a safe, seamless experience for everyone in the building.
Essential Duties and Responsibilities
Manage a team of four Building Engineers including timesheet approvals, time-off requests, weekly scheduling and regular meetings with the lead building engineer
Enter and prioritize work orders within the TMA System including corrective maintenance, preventative maintenance and special departmental requests
Source, order and receive all repair parts as needed as well as any necessary building supplies, office supplies and durable goods such as tools and equipment
On event days, provide any necessary support for the event staff. Review event riders in advance to be sure that any engineering and building needs are fulfilled
Oversee the Housekeeping Manager and assure that the building is maintained in a presentable condition. This includes regular cleaning of the team practice areas.
Function as building point of contact for vendors, contractors, service providers and drivers as well as all tenants including athletics, foodservice and merchandising
Essential Skills and Abilities
Ensure that the building and practices remain in compliance with OSHA, NFPA and all other applicable laws, regulations, procedures and university guidelines
Maintain the ability to work independently while demonstrating good judgement, solid work ethics, schedule flexibility and effective communication skills
Schedule all necessary yearly inspections and preventative maintenance visits for building assets such as fire protection, telescopic seating and scissor lifts
Sustain an effective, courteous and professional working relationship with clients, students, employees, patrons, staff, service providers, vendors and contractors
Have the flexibility to work extended or irregular hours including nights, weekends, holidays and emergency recalls as required
Manage and distribute the monthly building schedule and serve as the main point of contact for all building outages, closures and any disruption to the schedule
Qualifications
Possess a High School Diploma, GED or college degree
Demonstrate comfort in the use of forklifts, pallet jacks, lifts and ladders
Experience in the use of scheduling software such as INFOR or WEB TMA is a plus
Basic ability to read and understand drawings, schematics and building blueprints
Working knowledge of shipping and receiving, dock operations or logistics
Combination of training and experience in building and event management
Ability or willingness to learn A/V fundamentals in supporting live events
Computer skills including Microsoft Outlook, Word, Excel and Adobe Acrobat
Possess or acquire a CPR card which must be renewed every two years
Compensation
Commensurate with experience
Medical, Dental, Vision and Life insurance
Paid vacation, sick days and personal days
401K contribution available
Short and long-term disability
Complimentary parking pass
Notes
The knowledge, skills, requirements and demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions effectively.
