Process and book customer orders, investigate and resolve booking-related issues, and ensure smooth and timely order processing.
Investigate and resolve data discrepancies, pricing issues, and order-related queries.
Handle post-invoice adjustments and coordinate with relevant teams to ensure timely resolution.
Monitor quote and backlog-related alerts, making necessary corrections to support smooth order processing.
Work closely with Sales, Customer Service, and other internal stakeholders to deliver an excellent customer experience.
Who You Are
English on min B2 level (both spoken and written), additional language is an asset.
Good knowledge of MS Office, especially Excel
Experience in Customer Service, Order Management, Sales, Data Governance, Administration, Business Operations, or other operational support functions
Accountability
Communication and coordination skills
Customer-oriented attitude
What We Offer
Permanent contract with 3 months’ probation period.
Interesting career development opportunities in a quickly growing environment.
Private Medical Care program + Dental Package.
MyBenefit System (including MultiSport Card & vouchers).
Dynamic environment with a friendly work atmosphere.
Submit your CV in English.
Who We Are
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
#LI-Hybrid
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Location
PL-Gdansk, Poland (Aleja Grunwaldzka)
Time Type
Full time
Job Category
Business Support
