Laison between customer, Inside Sales, and suppliers. This requires customer-facing activities including attending customer calls to review critical item status and escalations on issues with follow-through to resolution.
Collaboration with internal personnel to include Asset, Field Sales, Quality, Transportation, and Inside Sales.
What We Are Looking For
Typically requires a 2-year degree or 2–4 years of experience.
Intermediate Excel skills required
Strong communication skills (written, verbal, listening)
Ability to multitask and manage priorities in a fast-paced environment.
Proficiency in ERP systems and related tools.
Skilled in problem-solving, escalation management, and assertive communication.
Collaborative mindset with the ability to work across multiple departments.
Due to contractual requirements with the federal government, viable candidates must be US citizens.
Work Arrangement
Hybrid: 3 days in office/2days work from home (Monday, Tuesday, Friday in office)
What’s In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Hiring Range/Hourly Rate
$21 -$26/hour
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location
US-IL-Downers Grove, Illinois (Butterfield Rd)
Time Type
Full time
Job Category
Business Support
EEO Statement
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
