Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post-delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge.
Who We Are Looking For
Pursuing a college degree or graduated with a major in Business, International Relations, or equivalent
2 years of Experience with customer support Business to Business.
Desirable knowledge of electronics/manufacturing industry.
Advanced English Proficiency (submit your resume in English)
Advanced Excel knowledge.
Desirable knowledge of ERP/CRM systems.
What's In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Health insurance – ophthalmology is included in the medical plan.
Dental insurance.
Sesc Credential – Access lazer activities.
Life insurance.
Farmácia agreement – agreement with the entire Golden Farma network for the purchase of medicines and perfumery.
Vale-Refeição for Sodexo Pluxee, worth R$ 55.00 per working day of work.
Employee Assistance Program (EAP)
Work schedule
Hybrid: 2 days at office / 3 days work from home
Apply now!
About Arrow
We believe new technologies have the power to make life not only different, but better.
At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges.
Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world.
Life at Arrow
At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day.
From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward.
#LI-DR1
#LI-Hybrid
Annual Hiring Range/Hourly Rate
R$47,000.00 - R$65,000.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location
BR-Sao Paulo, Brazil (Av. Paulista)
Time Type
Full time
Job Category
Business Support
