What you'll do
Contribute to the security strategy and reference architecture across the company’s products and platforms
Lead threat modeling for complex and novel systems, including AI and agentic systems where established patterns don’t yet exist
Define platform-wide security standards, including access-control and data-boundary models that other teams build against
Establish what secure-by-design means for new technologies, including AI, and drive adoption across engineering organisations
Set methodology and priorities for red-teaming and security assessment programs
Apply AI to strengthen security work, such as detection, triage, vulnerability discovery, and design review
Make or approve security risk decisions for high-impact initiatives that cross organisational boundaries
Represent ServiceNow’s security posture to standards bodies, industry forums, and executive leadership
Develop senior security engineers and shape the team’s technical agenda
To succeed in this role, you’ll need
To succeed in this role, you'll need
Bachelor's, Master's, or PhD in Computer Science or a related field, or an exceptional record of impact
Experience that meets one of the qualifying backgrounds below, including design reviews, threat modeling, and risk assessment at enterprise scale
A sustained record of setting security direction across multiple teams or product lines, with standards, controls, or architecture that others adopted as their baseline
Recognised depth in at least one core security discipline, such as application, cloud, identity, cryptography, or offensive security, with working breadth across the others
Expert fluency with threat modelling methodologies (e.g., STRIDE, attack trees) and security frameworks such as the OWASP Top 10, to the point of extending, critiquing, or contributing to them
A demonstrated ability to ramp quickly on new technology domains and reason about security where no established patterns exist
A track record of developing principal- and staff-level security leaders, and of shaping decisions with senior executives and engineering leaders
Clear, precise communication with executive audiences, and a record of influencing outcomes without direct authority
Qualifying background (either path)
Security-led: 13+ years in security, with at least 3 years in principal-level roles owning architecture, risk, or threat modeling across the organization
Engineering-led: 13+ years of software engineering, including at least 3 years building or owning security-critical systems such as identity, authorization, data pipelines, distributed systems, or platform security, and a demonstrated move into security ownership at enterprise scale
Bonus
Depth in AI security, including threat modeling or securing LLM, GenAI, or agentic systems
Experience with prompt injection and jailbreak defense, guardrail architecture, or AI red-teaming
Hands-on familiarity with agentic frameworks and protocols such as LangChain, LangGraph, MCP, and A2A
Experience designing identity and consent models for AI agents
Built security tooling for AI systems used beyond one team
CVEs, publications, or invited talks in security research, especially in AI or LLM security
Prior experience setting AI security strategy at a company or platform level
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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