Lead cross-functional operational excellence initiatives that deliver measurable improvements in productivity, efficiency, resource utilization, and service delivery performance.
Accountable for operational performance outcomes enabled through workforce, efficiency, planning, and programs that improve operational efficiency.
Own department-level operational strategy and performance outcomes for Technology Services, with accountability for productivity, utilization, cost efficiency, and scalable growth across the organization.
What We're Looking For
Bachelor’s degree in Business, Operations, Analytics, or a related field; equivalent work experience will be considered.
8+ years of progressive experience in business operations, operational excellence, analytics, workforce planning, or field service operations, including leading cross-functional initiatives and organizational planning efforts.
3+ years of people leadership experience managing professional-level teams and driving operational results.
Strong working understanding of Microsoft tools, Airtable, Power BI, and Tableau Next.
Demonstrated ability to build, maintain, and improve data reporting tools, leadership dashboards, and business operation models.
Proven track record to lead teams, influence senior leaders, establish operational strategy, and drive measurable business outcomes across multiple collaborators.
Preferred Qualifications
Experience leading analytics, enablement, or business operations teams in a field service or gaming environment.
Background in workforce planning, capacity modeling, demand forecasting, or operational cost analysis.
Experience supporting large-scale, multi-site operations and executive leadership reporting.
Lean, Six Sigma, project management, or continuous improvement certification highly desirable.
This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.
Compensation Philosophy
We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.
Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
Specific details about compensation and benefits for this position will be discussed during the recruitment process.
