Work closely with a senior developer and product owner to translate technical specifications into solutions.
Work with cross-functional teams to deliver end-to-end solutions, including testing, deployment, and post-implementation support.
Actively participate in all Agile/Scrum ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) to deliver solutions to user stories.
Drive continuous improvement initiatives to enhance service efficiency, technician effectiveness, and report accuracy within the D365 platform.
Stay up to date with the latest D365 features, roadmap, best practices, and proactively recommend improvements.
Non-Essential Duties: Performs other duties as assigned.
All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.
Skills and Abilities
Understanding of the D365 Field Service module (scheduling board, agreements, customer assets, inventory, mobile app) and the broader Power Platform (Power Automate, PCF, Power BI).
Good knowledge of Agile methodologies, particularly Scrum and Kanban.
Good analytical and problem-solving skills to interpret complex data and user feedback for data-driven decision-making.
Develop, maintain, and understand documentation related to application management, including, but not limited to, installation, maintenance, upgrades, patching, and support. Ensure systems documentation follows best practices and is up-to-date, accurate, and tested.
Good communication, presentation, and the ability to bridge the gap between technical and non-technical audiences.
Knowledge of
Proficiency in C#, .NET, JavaScript, HTML, Power Platform (Power Automate, PCF), and Azure services.
Hands-on experience with D365 customization, configuration, workflows, and business rules.
Experience with Azure services (Logic Apps, Functions, Service Bus) and integrating D365 with REST/SOAP APIs, Azure Logic Apps, and Data Export Service.
Understanding of field service business processes, scheduling, resource management, and mobile solutions.
Proficiency in using DevOps tools for source control, CI/CD, and automated testing.
Experience with multiple relational database management systems, understanding how applications use them, along with their security and integrity.
Knowledge and proficiency in Microsoft Word, Excel, Project, and Visio.
Knowledge of Cloud-based application technologies, security principles, MS Server Administration tools, and IIS.
Knowledge plus on Exchange, SQL, SRS, MS Power Page, Power BI Dashboards and Reports, Oracle Fusion Cloud application and its database, and other related technologies.
Experience with mobile Field Service applications and offline capabilities.
Experience with platform monitoring and logging for troubleshooting.
Ability to work independently and as part of a collaborative team to deliver multiple projects in a fast-paced environment.
Minimum Education and Certification
3+ years of experience in software development, with at least 2 years focused on Microsoft D365 Field Service or related.
Familiarity with CE Field Service components such as Work Orders, Scheduling, Asset Management, and Mobile applications.
Bachelor’s degree in computer science, IT, or related Microsoft D365 certifications.
Physical Demands
Frequently sits, uses hands and feet, reaches, speaks, and listens.
Occasionally required to stand, walk, and stoops.
Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
Problem Solving and Innovation
Collaborate with ITBA/PM, product owners, and fellow developers to deliver outstanding support.
Gather and assess data from various sources to identify the best solution according to requirements.
Resolve complex technical challenges using personal expertise or thorough research.
Works independently with minimal supervision.
Impact
Application stability and support across Archrock.
Critical component of large-scale enterprise application solutions.
