Meet KPI standards
Create a positive atmosphere of learning and growth for all Service Professionals
Actively seeks opportunities to develop, improve and innovate themselves and their teams
Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools
Review Service Professional performance metrics with the Operations Manager
Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional
Deliver excellent customer service to potential and existing customers
Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion
Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field
Remain compliant with state and federal laws, regulations, and licensing.
Obtain local and state licensing
Qualifications
Excellent verbal, written, and communication skills
Interpersonal and collaboration skills
Strong analytical and problem-solving skills
Ability to analyze information and think systematically
Strong ability to lead and manage a team
Proficient with Google drive functions or related software
A US driver’s license that has been valid for a minimum of 3 years is required
A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
A drug test and background check will be performed on all new hires
Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services
Aptive Environmental
Aptive Intelligent Pest Control™ is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don’t freak out. You never thought bugs could be this cool.
Our culture is built on accountability, discipline, and high integrity—we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine’s Best in Business and Best of State, Glassdoor’s Top 100 U.S. Workplaces, and Entrepreneur Magazine’s Best Companies in America. And we’re just getting started.
To learn more, visit www.aptivepestcontrol.com or follow Aptive on Facebook (@AptivePestControl), Instagram (@Aptive.PestControl), and LinkedIn (@AptiveEnvironmental).
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
