Work closely with the Regional Operations Manager and Continuous Improvement department to ensure the growth and success of areas by ensuring the safe and efficient delivery of quality services
Execute plans provided for improvement and report progress
Ensure a cohesive, service-oriented, multidisciplinary team through staffing and retention of qualified individuals
Meet KPI standards
Work with talent team for hiring needs
Create a positive atmosphere of learning and growth for all Service Professionals.
Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools
Review Service Professional performance metrics with the Operations Regional Manager
Teach Service Professionals proper communication skills, and sales training, and ensure the workforce has a proper understanding of sales organization and processes
Responsible for collaborating with Operations Trainers and local leadership to implement and deliver training
Deliver excellent customer service to potential and existing customers
Qualifications
At least 3+ years experience in management and/or a bachelor's degree in business, marketing, finance, or a related field.
Preferred a high school diploma or related education.
General understanding of Profit and Loss.
A US driver’s license that has been valid for a minimum of 3 years is required
A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
A drug test and background check will be performed on all new hires
Candidates must obtain and maintain all licenses/certificates as required by federal, state, and local regulations.
Aptive Pest Control
Aptive Intelligent Pest Control™ is redefining the industry with a smarter, more proactive approach to pest control. By analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, Aptive tailors treatment plans to help homeowners stay one step ahead. We geek out so our customers don’t freak out. You never thought bugs could be this cool.
Our culture is built on accountability, discipline, and high integrity—we work hard and have fun doing it. Aptive has been recognized for both its impact and workplace culture, including Inc. Magazine’s Best in Business and Best of State, Glassdoor’s Top 100 U.S. Workplaces, and Entrepreneur Magazine’s Best Companies in America. And we’re just getting started.
To learn more, visit www.aptivepestcontrol.com or follow Aptive on Facebook (@AptivePestControl), Instagram (@Aptive.PestControl), and LinkedIn (@AptiveEnvironmental).
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
