Maintain a high level of proficiency and ease of use with Excel spreadsheets, SharePoint, and Microsoft Office
Act as liaison between the vendor, applicant, Personnel Security Unit, Contracting Officers, and other stakeholders with a need-to-know status
File and maintain documents containing sensitive PII in accordance with agency policy
Review documents for discrepancies in data reporting, clarify, and reconcile through a standardized process
Attend and participate in staff meetings as established
Minimum Qualifications
Minimum Qualifications
A combination of education, training, and experience that provides the knowledge, skills, and abilities to perform the duties and responsibilities of this position (degree-issuing institution or program must be accredited by an entity recognized by the U.S. Department of Education)
Minimum of one year of direct experience with, and a high level of proficiency in, Microsoft Office programs, specifically Word, Excel, Outlook, and SharePoint
Ability to critically review documents and determine appropriate disposition according to program requirements
Ability to establish and maintain appropriate boundaries with various stakeholders
Ability to prioritize a spectrum of duties, from routine to unexpected high priority
Ability to establish and maintain positive working relationships in a multi-stakeholder environment
Exceptional verbal and written communication skills, including understanding of appropriate email etiquette
Ability to communicate proficiently in English, both verbally and in writing, to develop positive rapport with vendors, applicants, co-workers, and other stakeholders
Ability to navigate an electronic work environment, including web-based training and communications
Knowledge of HIPAA and Privacy Act regulations regarding confidentiality of applicant information and Personally Identifiable Information (PII)
Strong oral and written communication skills, strong organizational skills, attention to detail, critical thinking skills, and the ability to work independently
Integrity, honesty, and unquestionable ability to maintain confidentiality
Licensure/Certification
This position does not require licensure or certification
Security Requirements
DHS's Personnel Security Unit (PSU) must render an Initial Preliminary Favorable Fitness Determination for candidates to be considered qualified
A Complete Favorable Fitness Determination must be rendered by PSU upon completion of initial and subsequent background investigations
An additional non-disclosure statement is required for this position
On-Call Requirements
IHSC operates 24/7/365; this position may be required to respond during an emergency activation
On-call availability is not otherwise required for this role
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit for prolonged periods and make frequent use of common office technology such as computers and telephones. The employee may occasionally need to lift, carry, or move up to 30 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Physical Requirements
Physical Requirements: While performing the duties of this job, the employee is regularly required to sit for extended periods, use a computer keyboard and mouse, and communicate verbally and in writing. The employee may occasionally need to stand, walk, bend, or lift up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
About Aptive
About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.
