Partner with sales and product engineering to propose solutions that fit the customer and make sense commercially.
Debug customer application code and guide implementations.
Own technical support tickets through the pre-sales process and flag risks to the sales team early.
- Share customer feedback with product engineering to shape the roadmap, and keep up with competitors and document standards.
- What you'll bring:
- Fluent Spanish (C1 or native) and professional English, written and spoken.
Hands-on development experience in modern web technologies: JavaScript or TypeScript, React or Angular, REST APIs and JSON. Experience with mobile (Android or iOS) or .NET is a plus.
Comfort working with server-side applications, APIs and deployment environments. Experience with .NET, Java, Linux, Docker or cloud infrastructure would be particularly useful.
Experience working directly with customers on technical issues: solutions engineering, integration, support engineering or consulting.
Comfort working directly with customers both remotely and, when required, on-site.
A degree in Computer Science or a related field, or equivalent practical experience.
A GitHub profile, technical writing or similar evidence of building and debugging complex systems.
Clear communication, strong problem-solving and the discipline to prioritise in a fast-paced environment.
- You don't need to tick every box. We welcome non-traditional backgrounds.
- Nice to have:
- Knowledge of document formats and processing, especially PDF, plus interest in computer graphics, image compression or AI.
Experience with server-side document workflows such as conversion, content extraction, OCR, rendering or automated document processing.
Experience with containers, cloud deployments or backend application architectures.
Experience supporting a Spanish-speaking customer base, in Spain or Latin America.
Pre-sales or sales-engineering exposure, including demos and technical evaluations.
Italian at B2 level or above would be particularly valuable, enabling you to support technical customer conversations in the Italian market.
