Installs, monitors, and manages servers and customer endpoints, resolves issues as needed
Installs system and application patches and performs system backups and recovery.
Monitors system configuration and manages log files.
Develops user guides, technical procedures, and technical architecture documentation.
Ensures system security through proactive security patch management.
Monitors existing infrastructure and usage, optimizes system to ensure quality user experience.
Documents internal policies
Makes recommendation on potential solutions by defining database physical structure and functional capabilities, database security, data backup, and recovery specifications.
Generates usage reports for submission to leadership.
Manages upgrades and continually monitors all production servers for performance, business continuity, disaster discovery and security.
Builds and deploys server and multi-client images support, including wireless, in conjunction with software and hardware product development.
Maintain Windows Server 2012 – 2022 and related services E.g. File/Print/DHCP server
Maintain VMware vSphere platform and related services
Manage work queues for Windows and VMware incidents, problems, changes, tasks and requests and ensure workload is effectively managed; prioritize and respond to help desk tickets as appropriate.
SUPPLEMENTAL JOB FUNCTIONS
Performs additional duties as directed.
Qualifications
EDUCATION & EXPERIENCE
2-4 years of experience as a Windows & VMware Administrator
Good knowledge managing virtualized (VMware) operating systems.
Experience deploying and maintaining Cloud & on-premises platforms.
Experience with managing proactive monitoring and alerting to assure system uptime.
Understanding of Major cloud platforms E.g. AWS/Azure/GCP
High level troubleshooting skills at the OS, virtualization, and hardware layer
Good understanding of PowerShell Scripting.
Understanding of networking topology and protocols
Clear and concise communications both written and verbal.
Understanding of SLA terms
Proven track record working in a global and multicultural environment
ADDITIONAL REQUIREMENTS
Ready to work in 24X7 Shifts & on call schedule.
Training
The post holder will be expected to undertake training to ensure that her/his skills are current.
If you feel this opportunity could be the next step in your career, we encourage you to apply.
Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
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