Appsierra
From Appsierra's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
We are seeking a Customer Service Representative to join our growing team.
We are seeking a Customer Service Representative to join our growing team. In this role you will field calls, emails, and chat requests from customers, and assist with order placement and issue resolution.
Listen, document, and help resolve conflicts with customers
Answer questions or handle complaints from customers
Field phone calls, emails, and chat requests
Provide information to customers about order status and product queries
Process customer orders, changes, and returns according to established policies
Work closely with the credit department to resolve disputed credit items
High school diploma or equivalent
Customer service experience a plus
Experience with corporate phone systems or switchboard preferred
Flexible schedule
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