Job Summary
We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.
Key Responsibilities
Make outbound calls to potential clients as per the assigned data.
Follow up with the clients for payment, collection and maintain follow-through.
Provide accurate information about products/services to generate interest.
Maintain a record of calls and update the CRM or tracking system regularly.
Respond to customer inquiries via phone or email in a professional manner.
Draft professional emails for client communication, follow-ups, or documentation.
Schedule meetings or appointments when necessary.
Work closely with the sales or support team for smooth coordination.
Required Skills