6. Observability & Auto-Remediation Connect automation workflows to New Relic and LogicMonitor for telemetry-driven triggers. Build self-healing routines that detect, diagnose, and resolve incidents automatically. Convert operational runbooks into fully automated diagnostic workflows to cut MTTR significantly.
7. ITSM Integration Integrate automation into SymphonyAI-driven ticketing, approval flows, CMDB updates, and change management processes. Build operational runbooks that map directly to ITSM workflows.
Ideal Candidate
1Strong Automation Architect Profile with cloud-based automation strategy and framework architecture
2Mandatory (Experience 1) – Must have 8+ years of total experience with the last 6 years focused continuously on hands-on automation, including automation strategy and framework architecture
3Mandatory (Experience 2) – Must have hands-on expertise building automation using industry automation tools and frameworks.
4Mandatory (Experience 3) – Must have a proven record designing scalable automation solutions and leading automation initiatives end to end.
5Mandatory (Experience 4) – Must have deep Terraform knowledge, including reusable module design covering AWS networking, IAM, EKS, ECS, RDS, and security controls — with CI/CD integration (GitHub Actions or Azure DevOps) including automated testing, linting, drift detection, and policy enforcement
6Mandatory (Experience 5) – Must have solid AWS architecture knowledge, including serverless and event-driven automation (Lambda, Step Functions, Event Bridge, SNS/SQS, S3 triggers, Systems Manager), IAM design, cross-account automation across AWS Organizations, and multi-account networking aligned with CIS, NIST, and AWS Well-Architected standards
7Mandatory (Experience 6) – Must have experience with security and compliance automation including CIS benchmark enforcement, vulnerability remediation, infrastructure hardening, certificate lifecycle management, and integration with CyberArk, AWS Secrets Manager, and SSM Parameter Store
8Mandatory (Skill) – Must have proficiency in Python, Bash, or PowerShell for automation scripting, with proven ability to build production-grade automation frameworks end-to-end
9Mandatory (Title) – Current title must include "Architect". Candidates currently titled Automation Engineer, QA Automation Lead, DevOps Engineer, Cloud Engineer, or other non-architect profiles will not be considered
10Preferred (Skill 1) – Experience with policy-as-code (OPA, Gatekeeper, Conftest) and IaC testing tools (Molecule, Terratest, Checkov, tfsec)
11Preferred (Skill 2) – Experience with multi-account AWS automation, service mesh (Istio/Linkerd), and ITSM integration (SymphonyAI or equivalent — ticketing, approval flows, CMDB updates, change management)