This is a business-critical role requiring high attention to detail. Candidates must be prepared for significant operational demands and time-sensitive deliverables. Candidates must possess the ability to work effectively under pressure and manage shifting priorities.
Key Responsibilities
Manage and maintain product configurations in alignment with customer specifications and internal standards.
Function as the primary interface for Sales / Account Teams for configuration requests and issue resolution.
Collaborate with Sales, Business Management, Product Line Management, and Engineering to validate and maintain accurate customer order configurations.
Maintain comprehensive and auditable records of configuration changes and customer interactions.
Support configuration-related project activities, including planning, tracking, and providing input to execution of configuration freeze and validation.
Participate in New Product Integration (NPI) and Continuous Improvement Processes (CIP) to ensure configuration readiness and consistency over time.
Required Skills
Proficiency in configuration management tools and processes, including Product Architecture, BOM management, Engineering changes, and Configuration Accuracy discussions.
Ability to work across multiple functions including Product Line Management, Engineering, Manufacturing, Business Management, and Sales to align configuration requirements and resolve configuration-related issues.
Ability to work effectively under pressure and manage shifting priorities.
Cross-regional collaboration and experience in matrix organizations are essential.
Experience in customer-facing roles or account support, with the ability to translate customer requirements into actionable configuration plans.
Demonstrated capability in technical project management, including planning, tracking, and executing configuration milestones.
Ability to manage complex configuration histories and ensure traceability across multiple product revisions and customer engagements.
Strong analytical and critical thinking skills
Preferred skills
Familiarity with business unit operations and product line strategy, enabling alignment of configuration activities with broader business goals.
Understanding of product lifecycle processes and sustaining engineering practices
Qualifications
Solid foundation in Engineering (mechanical, electrical, systems, process) with direct experience in semiconductor equipment design, manufacturing, field installation, or maintenance and support
More than seven years of semiconductor manufacturing or semiconductor equipment industry experience with a blend of technical depth and operational execution.
The role requires always understanding and following Applied Materials’ Global Standards of Business Conduct. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
Time Type
Full time
Employee Type
Assignee / Regular
Travel
Yes, 20% of the Time
Relocation Eligible
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
