Own and manage the development and readiness pipeline in partnership with AGS and cross-functional teams, aligning priorities with shipment plans, customer service commitments, business requirements, and installed-base demand.
Establish and maintain program governance, including milestones, deliverables, dependencies, risks, action tracking, and escalation mechanisms.
Develop and maintain program scorecards, dashboards, and decision models to measure performance, identify gaps, and enable data-driven decision-making.
Identify execution and development gaps, determine root causes, and drive cross-functional actions toward resolution.
Assess and communicate program value, priorities, risks, and business impact across: Customer value, Business Unit (BU) value, and AGS/internal organizational value
Develop and maintain business requirements, project documentation, standard processes, and operational guidelines.
Build alignment across cross-functional organizations and drive execution through influence without direct authority.
Translate complex data and operational information into clear business insights, recommendations, and executive-level communications.
Identify opportunities to improve operational efficiency, productivity, scalability, and process effectiveness.
Proactively identify, assess, communicate, and manage program risks and dependencies.
Drive change-management activities required to enable adoption and sustainment of new processes and capabilities.
Required Qualifications
Bachelor’s degree in Business, Engineering, Data Analytics, Computer Science, or a related field.
Experience owning or managing complex, cross-functional programs or projects in a global business environment.
Strong analytical and problem-solving skills, including experience with data analysis, quantitative analysis, and decision modeling.
Demonstrated ability to develop business requirements and translate business needs into executable plans and measurable outcomes.
Demonstrated ability to influence stakeholders, establish alignment, and drive results without direct management authority.
Strong communication, organizational, and program/project management skills.
Ability to communicate complex issues, business impacts, and recommendations clearly to senior stakeholders.
Experience developing and using dashboards, scorecards, reporting tools, and data visualization solutions.
Understanding of service operations, including installation, warranty, service readiness, and customer support activities.
Demonstrated ability to operate effectively in ambiguous environments, structure complex problems, establish priorities, and drive cross-functional teams from problem identification through implementation and sustainment.
Preferred Qualifications
Experience applying AI, Agentic AI, automation, or advanced analytics to improve business productivity, decision-making, or operational efficiency.
Semiconductor industry experience.
Familiarity with Applied Global Services (AGS) operations, service processes, and business models.
Experience working with large and complex datasets to support business decision-making.
Knowledge of product lifecycle management, new-product introduction, and technology development processes.
Experience supporting strategic initiatives involving service readiness, customer service optimization, installed-base support, or field operations.
Working knowledge of SAP, CRM platforms, or comparable enterprise business systems.
Additional Information
Time Type
Full time
Employee Type
Assignee / Regular
Travel
Yes, 20% of the Time
Relocation Eligible
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
