A Process Support Engineer at Applied Materials helps ensure stable, high‑quality semiconductor processes by supporting tool performance, troubleshooting issues, and optimizing process conditions. You will be based at customer's site daily and works closely with customer and internal teams to resolve problems quickly, analyze process data, and improve tool uptime and yield in a fast‑paced cleanroom environment.
Role Responsibilities
Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
Apply your growing knowledge of best practices to offer a new perspective using existing solutions
Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements
Requirements
Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
Few years of experiences in the semiconductor process, preferably in Thin Film CVD
Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
Ability to travel to various customer sites as required
Work Location
North/ East (Based at customer's site daily)
Additional Information
Time Type
Full time
Employee Type
Assignee / Regular
Travel
Yes, 20% of the Time
Relocation Eligible
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
