Role Responsibilities
Install, maintain, and upgrade customer equipment
Apply troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues
Follow and generate documented procedures and published task plans
Communicate with customers and internal business units, lead projects as necessary
Train and mentor junior Field Service Engineers [Customer Engineers]
Fulfill additional duties, as assigned
Minimum Qualifications
Completion of an Associate degree or comparable military technical training and field service experience
7-10 years of work experience in semiconductor industry or other equipment support industry
Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
Strong knowledge of hand tools and their appropriate usage, including digital multimeters
Advanced knowledge of wafer processing parameters
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Preferred Qualifications
Bachelor’s Degree
Project management skills and ability to lead key customer and internal product meetings
Physical Requirements
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Additional Information
Time Type
Full time
Employee Type
Assignee / Regular
Travel
Yes, 20% of the Time
Relocation Eligible
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
