3. Provides assistance in analysis of software issues reported on customer tools by field engineers.
Aligns and delivers in line with group objectives.
4. Demonstrates beginner level understanding of BU product, system software and software troubleshooting tools/BKMs and infrastructure necessary to meet work delivery requirements.
5. Take all company level trainings and certifications needed for gaining specific product knowledge.
6. Understands and familiarizes with the equipment software documentation, Key customer features and installation/upgrade instructions for software product releases.
Functional Knowledge
Demonstrates conceptual knowledge of theories, practices and procedures within a discipline.
Business Expertise
Applies general knowledge of business developed through education or past experience.
Leadership
No supervisory responsibilities; accountable for developing technical contribution.
Problem Solving
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Impact
Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines.
Interpersonal Skills
Exchanges straightforward information, asks questions and checks for understanding.
Participate in after action reviews to determine root cause
Be detailed oriented, curious and seek to understand
Document work activities in line with BKM practices
Able to manage many priorities and focus on what is most important
Be a self-starter, and demonstrate ability to self-manage
Excellent communication skills, written & verbal.
Focused on teamwork and quality work
Additional Information
Time Type
Full time
Employee Type
Assignee / Regular
Travel
Yes, 20% of the Time
Relocation Eligible
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
