2. Perform SW installation, issue troubleshooting, reporting and escalation including software, computing, system and application scopes.
3. Coordinate and cooperate with CE/PSE/global SW support teams and provide customer software support via software issue escalation flow.
4. Test, and verify software functionality and key feature for product software.
5. Participate in system software start-up, new product introduction (NPI) and customer project support.
6. Provide timely updates/reports to all stakeholders on key customer software issues. Align and deliver in line with group objectives.
Functional Knowledge
Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.
Business Expertise
Understands key business drivers; uses this understanding to accomplish own work.
Leadership
No supervisory responsibilities but provides informal guidance to new team members.
Problem Solving
Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.
Impact
Impacts quality of own work and the work of others on the team; works within guidelines and policies.
Interpersonal Skills
Explains complex information to others in straightforward situations.
Additional Information
Time Type
Full time
Employee Type
Assignee / Regular
Travel
Yes, 20% of the Time
Relocation Eligible
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
