Responsible for solving complex business challenges by reconciling data across multiple systems, identifying process improvements, and applying analytical insights to support business decisions. Works independently with minimal supervision while collaborating across Sales, Finance, Operations, Supply Chain, and Customer Support organizations to resolve issues and customer escalations. Translates complex data into meaningful business insights and serves as a resource to less experienced team members.
Key Responsibilities
Sales Forecasting, Reporting & Analytics
Ensure the accuracy, integrity, and timeliness of sales and business reporting, dashboards, and data views.
Support key performance indicators (KPIs), sales bookings, revenue reporting, forecasts, commits, targets, overrides, and disconnect analyses.
Reconcile bookings and revenue data to ensure compliance with Finance and Legal policies, including applicable forecast and equipment commit processes.
Develop, implement, and maintain reports, dashboards, metrics, and analytical tools used to drive business decisions.
Generate customized ad hoc reports and analyses by extracting data from multiple internal systems and databases.
Summarize findings and recommendations for management, executives, and key stakeholders.
Business Process & Operational Support
Establish, maintain, and improve sales and business processes, standards, controls, and tools.
Ensure adherence to established reporting frameworks, policies, procedures, and audit requirements.
Provide business continuity support for issues impacting sales processes, CRM systems, forecasting tools, and reporting environments.
Support internal and external audit activities by providing required documentation, analysis, and process adherence.
Customer & Account Support
Support a significant portfolio of products within a strategic customer account.
Contribute to achieving account financial objectives, including forecast accuracy, bookings, revenue performance, and book-to-bill commitments.
Partner with internal stakeholders to manage customer escalations, resolve operational issues, and identify opportunities for process improvement.
Build strong cross-functional relationships to ensure effective execution of customer commitments.
Training & Collaboration
Train and support end users on reporting tools, business processes, policies, and systems.
Partner with Sales, Finance, Operations, Supply Chain, and other business functions to drive alignment and operational excellence.
Serve as a subject matter resource for colleagues and stakeholders.
Functional Knowledge
Demonstrates advanced knowledge of sales operations, forecasting, reporting, business processes, and data analysis.
Possesses practical expertise within the discipline and a working knowledge of related functions.
Proficient in business intelligence and data visualization tools such as Tableau, Power BI, and advanced Microsoft Excel.
Experience working with CRM and enterprise business systems to support forecasting, reporting, and customer account management.
Business Expertise
Understands industry best practices and how sales operations integrates with broader business functions.
Applies knowledge of customer requirements, market conditions, and competitive dynamics to support business objectives.
Identifies opportunities to improve operational effectiveness and business outcomes.
Leadership
Acts as a resource and mentor to colleagues with less experience.
May lead small projects and process improvement initiatives of moderate scope and complexity.
Promotes collaboration and knowledge sharing across teams.
Problem Solving
Solves complex operational and business challenges using multiple sources of information and analytical techniques.
Exercises sound judgment in ambiguous situations and develops practical solutions to business issues.
Applies innovative thinking to improve existing processes and reporting capabilities.
Impact
Influences customer, operational, project, and service activities across multiple teams.
Contributes directly to forecasting accuracy, operational efficiency, customer satisfaction, and business performance.
Operates within broad guidelines while exercising a high degree of accountability and ownership.
Interpersonal Skills
Effectively communicates complex or sensitive information to diverse audiences.
Builds partnerships and consensus across functions and organizational levels.
Demonstrates strong customer focus, collaboration, and stakeholder management skills.
Minimum Qualifications
Education
Bachelor's Degree in Business, Finance, Operations, Supply Chain, Data Analytics, or a related field.
Experience
4 to 7 years of experience in Sales Operations, Business Operations, Financial Analysis, Forecasting, Account Operations, or a related analytical business function.
Preferred Qualifications
Experience supporting strategic customer accounts in semiconductor, technology, manufacturing, or capital equipment industries.
Experience with Salesforce, SAP, Tableau, Power BI, and advanced Excel reporting and analysis.
Strong analytical, problem-solving, and data reconciliation skills.
Experience working with forecasting, bookings, revenue reporting, and customer account management processes.
Ability to manage multiple priorities in a fast-paced, highly cross-functional environment.
Location: Hillsboro, OR (on-site full-time)
Additional Information
Time Type
Full time
Employee Type
Assignee / Regular
Travel
Yes, 10% of the Time
Relocation Eligible
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
