Apple

Technical Operations Engineer & Production Support, Customer Systems

United States · On-site
Salary not published
Posted 6 weeks ago

From Apple's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

In this role, you will be responsible for maintaining the reliability, availability, and performance of business-critical, globally distributed systems.

What they ask for vs. your profile

Must have

Customer experience

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Hi [Name], I just applied for the Technical Operations Engineer & Production Support, Customer Systems role at Apple. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!

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Apple

Technical Operations Engineer & Production Support, Customer Systems

United States · On-site
Salary not published
Posted 6 weeks ago

From Apple's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

Customer Systems is part of IS&T and drives the technology behind Apple’s customer support experience — from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare’s online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

At Apple, customer experience is at the forefront of everything we do. Apple Customer systems Operations team is looking for a highly skilled and motivated CS TechOps Engineer (Technical Operations & Site Reliability Engineer) to join our operations team. In this role, you will be responsible for maintaining the reliability, availability, and performance of business-critical, globally distributed systems.

In this role, you will be responsible for maintaining the reliability, availability, and performance of business-critical, globally distributed systems.

What they ask for vs. your profile

Must have

Customer experience

What they ask for vs. your profile

Must have

Customer experience

Your match

A free account lets you apply, save this job, see how well you match and check your resume against it.

Career roadmap: Systems AdministratorWhat to learn, how to practice and free resources, from beginner to expert.

Reach the hiring team

A short note to a recruiter or the hiring manager after you apply can get your application read sooner.

ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

Create a free account to see your score. Your resume stays in this browser until then, and we never store it.

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ATS check

AI ready

Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.

Choose a PDF or Word resume

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