A job at Apple is unlike any other you've had. You'll be challenged. You'll be inspired. And you'll be proud.
Apple Music is looking for a Music Content Operations AIML Program Lead to help drive our strategic initiative to scale music content operations through models, agents, and automation. You'll lead the transition of music curation from a primarily manual operation toward a hybrid system where agents handle day-to-day work and human expertise is focused where it matters most — high-priority, high-risk, and quality-critical decisions. This is a full-time individual contributor role on our Content Operations team, reporting into Music Content Operations leadership.
Sitting at the intersection of operations and advanced technology, you'll serve as the technical liaison between our operational workflows and the data science and engineering teams building the models, tools, and agentic systems that scale this work far beyond what manual review can achieve alone. You'll partner with engineering to develop agents, help establish the key infrastructure to support and integrate them, and define how humans stay in the loop as that infrastructure matures. You'll translate messy operational reality — everything from track-level metadata quirks to editorial judgment calls — into crisp technical requirements, evaluate the solutions that come back, and decide what ships.
